TERMS AND CONDITIONS

The following are the terms and conditions for use of the schoolbooksmaynooth.com website.

 

CONFIDENTIALITY

We guarantee the confidentiality of your details. Under no circumstances will these be given to any other third party and shall be used for order processing only.

 

 

AVAILABILITY

All orders are subject to availability, in the event of goods being temporarily out of stock an advice note will be sent by email and goods will be dispatched as soon as available. If the goods are not delivered after 20 days a credit note will be issued which may be used against any future orders within 6 months.

 

 

ORDER PROCESSING

Once you have finished shopping you will go through to our secure checkout area where you will be asked for the details required to process your order, once complete you will then be issued with an order number and confirmation of your order by email.

We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout processing system by Realex Payments. You can be 100% confident that we have invested in the most secure transaction methods available today. Goods will be dispatched upon clearance of payment on the same day whenever possible.

 

 

PAYMENT

Internet transactions are processed via our secure ordering facility on a secure server. All major Credit Cards and Debits Cards are accepted and the name Maynooth Bookshop will appear on your credit card transaction statement. All prices displayed on our website include VAT where applicable.

 

 

WEBSITE CONDUCT

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of Chain and Rope Suppliers Limited. Any copying, transmission or re-transmission of the same requires the prior written approval of Chain and Rope Suppliers Limited.

 

 

PRICE OF GOODS

The price listed on the Website (the ‘Price’) for www.schoolbooksmaynooth.com products (the “Products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, change a special offer price back to it’s original or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the website is wrong.

 

 

DELIVERY

We deliver anywhere in Ireland and Northern Ireland for the costs listed below.

Shipping Costs

Orders > 250euro : FREE

Orders up to 30euro : 3.00euro

Orders up to 250euro : 10.00euro

Collection at our Stores : FREE

If your address is outside the island of Ireland, delivery costs may vary and we will contact you before dispatch.

Orders placed on Fridays will not be delivered until after the weekend as weekend deliveries are not available through our courier.

Should there be a delay in processing your order for any reason – you will be notified immediately.

All products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only.

If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products.

We promise the utmost confidentiality and discretion with your order. We aim to get your order into the next collection available after your order is received. Please kindly note that this is not a guarantee of next working day delivery, please allow between 2 and 5 working days for delivery.

Orders not received within 7 days should be notified by e-mail to customer services with details of your order number. Please ensure you use a valid and current e-mail address when ordering, as you will receive all confirmation and reference numbers relating to your purchase by e-mail. Retain these details until your order has been delivered and please quote these in any correspondence to us regarding your order.

 

 

CLAIMS

When you purchase online, you have a statutory right to return a Product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding delivery cost). Goods must only be returned if they are unused, unopened and in their original condition. Any breakages or damage must be reported within 24 hours of purchase/delivery.

 

 

COMPLAINTS

The first point of contact for complaints is to email us directly.

Please email complaints to [email protected]

Escalate a complaint to the EU ODR

If you are dissatisfied with the outcome of your complaint through Chain and Rope Suppliers Limited, you may also submit your complaint to the European Union’s Online Dispute Resolution platform and an independent third party will arbitrate your complaint by clicking this link

 

 

DISCLAIMER OF WARRANTIES

The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

 

 

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the website, any changes to the website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

 

 

CONTRACT

No contract will subsist between you and schoolbooksmaynooth.com for a sale to you of any product or service unless and until schoolbooksmaynooth.com accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time schoolbooksmaynooth.com sends the e-mail to you (whether or not you receive that e-mail).

 

 

MODIFICATION OF TERMS

We reserve the right to change the terms of use or policies regarding the use of the website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the website.

 

 

GENERAL

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

 

 

LAWS

The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

 

 

TERMINATION

We may terminate the website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your account for violation of the letter or spirit of these terms and conditions.

 

 

FEEDBACK

 

If you want to express a view direct to www.schoolbooksmaynooth.com then please email us at [email protected] or write to us at:

The Maynooth Bookshop

68 Main St.

Maynooth

Co. Kildare

 

 

PRIVACY POLICY

Schoolbooksmaynooth.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our Web site. In order to fully understand your rights, we encourage you to read this Privacy Statement and to consult our Terms and Conditions page. Please direct questions regarding this statement to [email protected]

 

 

IP ADDRESSES

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to help identify you and your shopping cart and to gather broad demographic information. An IP address is a number that is assigned to your computer automatically when you use the Internet. When you visit a particular Web page on schoolbooksmaynooth.com our servers log your IP address.

 

 

COOKIES

Our site uses cookies to keep track of your shopping cart. We also use cookies to deliver content specific to your interests. A cookie is a message sent to your browser from a Web server and stored on your computer’s hard drive. Many Internet sites use cookies. You can set your browser preferences to reject all cookies, but this will prevent you from using most customized services and you may have to repeatedly enter log in information in order to use some services. Cookies make your experience easier by saving your preferences. No advertiser’s cookie is ever placed on customers’ computers.

 

 

SECURITY

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All Web servers are behind a firewall and monitored. To protect identity and combat fraud, all customers are required to provide accurate information during the registration process and/or order processing. If a suspicious or malicious behaviour is discovered, Chain and Rope Suppliers Limited reserves the right including but not limited to, close customers account, void and refund fraudulent orders, block customer from accessing the site fully or partially. Only one account per person is allowed. This does not affect your statutory rights.

 

 

ACCEPTANCE OF PRIVACY POLICY

By using the schoolbooksmaynooth.com website and services, you signify acceptance of this privacy statement. If you do not agree or are not comfortable with any policy described in this privacy statement, your only remedy is to discontinue use of our website. We reserve the right to modify this privacy statement at any time. Your continued use of any portion of the schoolbooksmaynooth.com website following notification or posting of such changes will constitute your acceptance of those changes.

 

 

KNOW YOUR RIGHTS

Not happy with your purchase?

No problem. We are happy to accept returns within 14 days of order for any products (this excludes products such as chains, wire rope, and webbing or any other product that has been made to your specifications and are clearly personalised) Just email [email protected] Or call us on 01 4570021. If we have already dispatched the product, it needs to be returned to us at the address below before refund can be applied. Once we receive goods in original packaging (where applicable) and condition we will process refund. Please note the speed the refund hits your account will depend on your credit card company.

We will always process your refund as quickly and painlessly as possible.

 

 

CONTACTING US

If you have any questions or returning your product, please use the contact form on our website. Alternatively, you can contact us at:

The Maynooth Bookshop

68 Main St.

Maynooth

Co. Kildare

 

Email : [email protected]

Phone: +353-1-6286702

 

PRIVACY POLICY

This statement discloses the privacy practices and policies for The Maynooth Bookshop. If you have any questions about these practices and policies, please e-mail us through our contact us page.

 

Please also see our Terms and Conditions of Sale.

The Maynooth Bookshop respects your personal privacy. We protect any personal information you give to The Maynooth Bookshop (address, name, email address) etc. If it is necessary for us to request any personal information, the purpose for doing so is disclosed in this statement.

 

Collection and Use of Your Personal Information

We may collect and process the following data through our website (and combine this with data provided offline through your interactions with us):
•    Any information provided by or about you through our website including comment boxes, forms, links, website usage or any other means.
•    If any person contacts us via phone, email, post, surveys, through our website or otherwise, we may keep a record of that correspondence.
•    Where you purchase any products or services from us, we collect your data in relation to that product or service as set out in this policy and our contract with you for that product or service.

 

Personal information that this website collects and why we collect it

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

 

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you, but Google do not grant us access to this. GA makes use of cookies, details of which can be found on Google’s developer guides.

 

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

 

Contact forms and email links

Should you choose to contact us using a Contact form on our Contact us page or through a product enquiry form, the data that you supply will be transmitted to The Maynooth Bookshop and may be stored on our Customer Relationship Management (CRM) systems. Your details will be stored on our website Content Management System (CMS). All contact forms submitted through this website are sent on our secure 256bit SSL connection.

 

Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third-party data processor. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

 

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

 

While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.

 

How we store your personal information

All identifiable data entered on our website is stored in our database in an encrypted format. Only with the correct use of encryption keys can this data be presented back to you or to our CMS administrators. All personal data is only available through the 256bit SSL connection using encrypted passwords.

 

Our third-party data processors

As mentioned before, we use Google Analytics to track users on our website and to process personal data on our behalf. Google is based in the USA and is EU-US Privacy Shield compliant.

 

For orders placed on-line

Information collected is used to complete transactions that you request. If you purchase products from our website, you must provide certain information which is added to our internal ordering systems. All personal details stated below are encrypted within our on-line database.

 

Payment card details are processed by Global Payments and The Maynooth Bookshop cannot access your card or payment details.

This statement discloses the privacy practices and policies for The Maynooth Bookshop. If you have any questions about these practices and policies, please e-mail us through our contact us page.

 

Please also see our Terms and Conditions of Sale.

The Maynooth Bookshop respects your personal privacy. We protect any personal information you give to The Maynooth Bookshop (address, name, email address) etc. If it is necessary for us to request any personal information, the purpose for doing so is disclosed in this statement.

 

Collection and Use of Your Personal Information

We may collect and process the following data through our website (and combine this with data provided offline through your interactions with us):
•    Any information provided by or about you through our website including comment boxes, forms, links, website usage or any other means.
•    If any person contacts us via phone, email, post, surveys, through our website or otherwise, we may keep a record of that correspondence.
•    Where you purchase any products or services from us, we collect your data in relation to that product or service as set out in this policy and our contract with you for that product or service.

 

Personal information that this website collects and why we collect it

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

 

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you, but Google do not grant us access to this. GA makes use of cookies, details of which can be found on Google’s developer guides.

 

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

 

Contact forms and email links

Should you choose to contact us using a Contact form on our Contact us page or through a product enquiry form, the data that you supply will be transmitted to The Maynooth Bookshop and may be stored on our Customer Relationship Management (CRM) systems. Your details will be stored on our website Content Management System (CMS). All contact forms submitted through this website are sent on our secure 256bit SSL connection.

 

Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third-party data processor. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

 

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

 

While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.

 

How we store your personal information

All identifiable data entered on our website is stored in our database in an encrypted format. Only with the correct use of encryption keys can this data be presented back to you or to our CMS administrators. All personal data is only available through the 256bit SSL connection using encrypted passwords.

 

Our third-party data processors

As mentioned before, we use Google Analytics to track users on our website and to process personal data on our behalf. Google is based in the USA and is EU-US Privacy Shield compliant.

 

For orders placed on-line

Information collected is used to complete transactions that you request. If you purchase products from our website, you must provide certain information which is added to our internal ordering systems. All personal details stated below are encrypted within our on-line database.

 

Payment card details are processed by Global Payments and The Maynooth Bookshop cannot access your card or payment details.

 

We do share account order confirmations with relevant sales team members of the The Maynooth Bookshop All orders generated on this website are stored within The Maynooth Bookshop’s order processing system and on our internal servers where the orders are managed by our staff.

 

It may be necessary to share the user’s personal information with outside shipping companies or other relevant companies that The Maynooth Bookshop contracts to deliver orders.

 

For on-line account holders

If you decide to open an on-line account with The Maynooth Bookshop, we will request personal details to create your account. A live email account must be used to validate the account details. All the details supplied to The Maynooth Bookshop can be used where indicated, to receive electronic promotional material or conventional promotional material. All personal details are encrypted in our on-line database. The Maynooth Bookshop cannot access your password. You can reset your password using the 'Forgot my Password' button in the customer login page.

 

Retention of data

We keep your personal data only for as long as necessary for the purposes for which it was collected and to provide you with services, to conduct our legitimate business interests or where otherwise required by law.

 

Disclosure of data

Your personal information may also be processed by other organisations on our behalf for the purposes outlined above. We may disclose your information to partners, associates, agents or subcontractors and to possible successors to our business. Some of these parties may reside outside the European Economic Area.

 

Prevention of Fraud

The Maynooth Bookshop reserves the right to co-operate with local, national or international law enforcement authorities in the investigation of improper or unlawful activities. If a specific investigation requires personal information to be supplied, it may be necessary to disclose personal information relating to those individuals.

 

User Rights and access to your personal information

Under Data Protection Law you have the right to access, erase or correct information held about you in certain circumstances, and to have some of that data (if held by The Maynooth Bookshop) provided to you in a portable form. You have the right to request a copy of any personal information we hold about you.

 

We will endeavour to comply with such requests within one month, but where any such request is unusually onerous, we may extend that time by a further two months. In fulfilling such a request, we may request a copy of ID to confirm your identity.

 

General Privacy Guidelines

256Bit SSL Security

Your personal information is encrypted in our website database and only authorised website users can access your details through a password protected service. All services where your details are being requested by The Maynooth Bookshop are processed through our secure server using Secure Socket Layer (SSL) encryption.

 

When you supply us with your address, we may use your address to send you promotions or offers pertaining to new product launches, catalogues or other promotional material

 

PCI Compliance

The Maynooth Bookshop uses PCI Compliant third-parties to process card payments on our website and protect your card data. The Maynooth Bookshop must also do regular assessments of the PCI compliance of this website.

 

Site Security

The Maynooth Bookshop will use the necessary security safeguards to protect personal information against loss, theft and unauthorised access. Any personal information supplied provided by you is exchanged on a secure server using SSL (Secure Socket Layer) encryption and database encryption. It is important to note that an e-mail is NOT a secure means to send personal information as it is not encrypted.

 

Relevant legislation

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

 

Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

We do share account order confirmations with relevant sales team members of the The Maynooth Bookshop All orders generated on this website are stored within The Maynooth Bookshop’s order processing system and on our internal servers where the orders are managed by our staff.

 

It may be necessary to share the user’s personal information with outside shipping companies or other relevant companies that The Maynooth Bookshop contracts to deliver orders.

 

For on-line account holders

If you decide to open an on-line account with The Maynooth Bookshop, we will request personal details to create your account. A live email account must be used to validate the account details. All the details supplied to The Maynooth Bookshop can be used where indicated, to receive electronic promotional material or conventional promotional material. All personal details are encrypted in our on-line database. The Maynooth Bookshop cannot access your password. You can reset your password using the 'Forgot my Password' button in the customer login page.

 

Retention of data

We keep your personal data only for as long as necessary for the purposes for which it was collected and to provide you with services, to conduct our legitimate business interests or where otherwise required by law.

 

Disclosure of data

Your personal information may also be processed by other organisations on our behalf for the purposes outlined above. We may disclose your information to partners, associates, agents or subcontractors and to possible successors to our business. Some of these parties may reside outside the European Economic Area.

 

Prevention of Fraud

The Maynooth Bookshop reserves the right to co-operate with local, national or international law enforcement authorities in the investigation of improper or unlawful activities. If a specific investigation requires personal information to be supplied, it may be necessary to disclose personal information relating to those individuals.

 

User Rights and access to your personal information

Under Data Protection Law you have the right to access, erase or correct information held about you in certain circumstances, and to have some of that data (if held by The Maynooth Bookshop) provided to you in a portable form. You have the right to request a copy of any personal information we hold about you.

 

We will endeavour to comply with such requests within one month, but where any such request is unusually onerous, we may extend that time by a further two months. In fulfilling such a request, we may request a copy of ID to confirm your identity.

 

General Privacy Guidelines

256Bit SSL Security

Your personal information is encrypted in our website database and only authorised website users can access your details through a password protected service. All services where your details are being requested by The Maynooth Bookshop are processed through our secure server using Secure Socket Layer (SSL) encryption.

 

When you supply us with your address, we may use your address to send you promotions or offers pertaining to new product launches, catalogues or other promotional material

 

PCI Compliance

The Maynooth Bookshop uses PCI Compliant third-parties to process card payments on our website and protect your card data. The Maynooth Bookshop must also do regular attestments of the PCI compliance of this website.

 

Site Security

The Maynooth Bookshop will use the necessary security safeguards to protect personal information against loss, theft and unauthorised access. Any personal information supplied provided by you is exchanged on a secure server using SSL (Secure Socket Layer) encryption and database encryption. It is important to note that an e-mail is NOT a secure means to send personal information as it is not encrypted.

 

Relevant legislation

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

 

Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.